Last updated: 9/5/26

At Longueville Carpet & Upholstery Cleaning, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit www.longuevillecarpetandupholsterycleaning.co.uk, contact us, request a quote, or use our carpet cleaning, upholstery cleaning, end of tenancy cleaning and stain removal services.

By using our website, you agree to the terms outlined in this Privacy Policy.

Longueville Carpet & Upholstery Cleaning provides professional:

• Carpet cleaning in Peterborough 
• Upholstery cleaning in Peterborough 
• End of tenancy carpet cleaning 
• Commercial carpet cleaning 
• Stain removal services 

We serve customers across Peterborough, Stamford, Oundle, Market Deeping, Bourne and surrounding areas.

Website: www.longuevillecarpetandupholsterycleaning.co.uk

When you contact us through our website, phone, email, WhatsApp or contact forms, we may collect:

• Name 
• Phone number 
• Email address 
• Property address 
• Details about your cleaning enquiry 
• Photos you send for quotation purposes 
• Website usage data through cookies and analytics tools 

We may use your information to:

• Provide quotes for carpet cleaning services 
• Book appointments 
• Respond to enquiries 
• Deliver our cleaning services 
• Send service updates 
• Improve our website 
• Meet legal obligations 
• Prevent fraud or misuse of our website 

We will never sell your personal data to third parties.

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies may collect:

• IP address 
• Browser type 
• Device information 
• Website pages visited 

You can disable cookies through your browser settings at any time.

We may use Google Analytics to monitor website traffic and improve our website performance.

Google may collect anonymous usage data in accordance with their own privacy policies.

We take reasonable steps to protect your personal information.

Your information may be stored securely through:

• Email systems 
• Website contact forms 
• Business devices 
• Customer booking records 

We only keep personal information for as long as necessary to provide our services or meet legal obligations.

We may share your information with trusted third parties only when necessary, such as:

• Payment providers 
• Website hosting providers 
• Email providers 
• Legal authorities if required by law 

We do not sell or rent your personal information.

Our website may contain links to third-party websites such as:

• Google 
• TrustATrader 
• Social media platforms 

We are not responsible for the privacy practices of third-party websites.

Under UK GDPR laws, you may have the right to:

• Request access to your personal data 
• Request correction of inaccurate data 
• Request deletion of your data 
• Object to processing 
• Request data portability 

To make a request, please contact us using the details below.